Article Categories: Team,

Meet The Team - Taiwo Walcott

As part of our Meet The Team feature, we’ve been sharing with you interviews with the people behind Fotech and letting you know the inside track on the roles they perform in our organisation.

This week, we chat to Taiwo about her busy role in our IT team. 

What do you do?

I monitor and resolve IT support tickets, answer questions and escalate any ticket to our partners. Building sites, lists, and pages in share point. Creating flows using the many connectors within M365; PoweBI, AzureDevOps, Power Automate, and Forms to name a few. Working under my manager on implementation of different security and MS features to keep improving security and workflow.

When did you start working at Fotech?

May 2021

What has been your standout experience so far? or What do you enjoy most about your role?

What I enjoy most about my role is learning something new every day. My manager supports me in my day-to-day work, independent learning, and work-life balance through weekly 1-2-1’s. And I have the ability to improve my skills and knowledge as an IT Apprentice.

Are you working on any exciting projects? or How does your role at Fotech contribute to the sustainable journey to net-zero?

I have just finished working on creating a database for all Fotech equipment. With the information in the access database, create a flow in power automate to send an email to purchasing when an item is due for calibration, 30 days before the calibration date. Within the email detail the item, make, model, date of calibration, and calibration house.

Any advice to people who want to work in a role like yours?

My advice to people who want to work in my role would be to be proactive, conscientious and ask as many questions as you can.

What do you like doing in your spare time?

I enjoy going to the gym and working on weight-based workouts, going out for drinks with my friends, and catching up on life.

 

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