Customer Support

Global Customer Support

We pride ourselves on our global customer support, available to every Fotech customer to ensure that you enjoy a seamless experience with our DAS photonics technology.

Whether you need strategic support with your DAS monitoring system configuration, technical support to ensure optimum system performance, advice on configuring our modular sensing technology, or any other assistance at all, we are always here to help - in person or via our rich bank of online resources.

If you are an existing customer, simply login to our customer service portal to request support from our friendly, expert team. New to Fotech? Explore our industry solutions and technology, or contact us to find out more and discuss your asset monitoring challenges.

 

Login to the customer portal

Perimeter Security

Where We Operate

Latest News

Five Ways to Optimise Your Perimeter Security Monitoring Strategy

Five Ways to Optimise Your Perimeter Security Monitoring Strategy

The perimeter security market is set to grow to US$96.5 billion by 2026. So, how do customers navigate the different solutions on offer? Find out in our latest blog.

Next generation monitoring and detection from Fotech

Next generation monitoring and detection from Fotech

Fotech launches next generation monitoring and detection solution that allow a faster, cost effective and more systematic deployment in long linear assets such as pipelines and perimeters

Fotech and C3SS launch technology partnership to transform oil and gas security across Africa

Fotech and C3SS launch technology partnership to transform oil and gas security across Africa

Fotech, a bp launchpad company, has signed a non-exclusive MOU with C3SS, a South Africa-based perimeter and infrastructure security company, to target specific African markets

Fotech promotes Arabela Silva to its global Head of Engineering

Fotech promotes Arabela Silva to its global Head of Engineering

Silva’s global remit is to increase the innovation and efficiency of Fotech products as well as responsibility for leading the teams who develop and support Fotech’s technology products’ hardware and software.

DAS Pipeline Monitoring in Extreme Conditions

DAS Pipeline Monitoring in Extreme Conditions

Extreme weather can affect pipeline integrity and security, leading to serious breaches. But DAS pipeline monitoring technology can help to safeguard supplies.

Can DAS Monitoring Support Green Hydrocarbon Production?

Can DAS Monitoring Support Green Hydrocarbon Production?

As bp buys up 40% of Australia’s Pilbara Renewable Energy Project, we explore the benefits of green hydrocarbon and how DAS asset monitoring can safeguard its production.

DAS Technology and the Low Carbon Energy Revolution

DAS Technology and the Low Carbon Energy Revolution

With Net Zero Teesside pioneering new carbon capture storage facilities in the UK, DAS technology can support a greener future by protecting CCUS pipelines.

Fotech Appoints Chris Ferguson as New Global Product Owner - Security

Fotech Appoints Chris Ferguson as New Global Product Owner - Security

Fotech appoints Chris Ferguson as new Global Product Owner for Security as the company continues to scale up.

API Presents a Major Milestone for DAS Technology

API Presents a Major Milestone for DAS Technology

External Leak Detection Systems (LDS) have been included in American Petroleum Institute (API) standards for the first time, a major milestone for DAS technology and enhancing pipeline safety in the O&G pipeline industry.

Fotech Promotes Stuart Bausor to Regional Sales Specialist

Fotech Promotes Stuart Bausor to Regional Sales Specialist

Fotech Promotes Stuart Bausor to Regional Sales Specialist for the European region.

Fotech appoints Jean-Yves Le Gall as Chief Sales Officer

Fotech appoints Jean-Yves Le Gall as Chief Sales Officer

Fotech appoints Jean-Yves Le Gall as Chief Sales Officer as the company continues to scale up

Can DAS Asset Monitoring Help Tackle the Energy Crisis?

Can DAS Asset Monitoring Help Tackle the Energy Crisis?

DAS photonics can’t solve the world’s energy crisis on their own. But they can play a crucial role in asset monitoring to conserve resources. Find out how.

x
This website uses cookies. Click here to learn more. That's Fine